Appointment Requests, Online Service and Remote Assistance for Town Hall Offices
Pembroke Town Hall is open for service by appointment only effective January 10, 2022.
Pembroke Town Hall has returned to By Appointment Only services as a result of COVID staffing impacts; while this governmental operations model is not the model we would choose, we can continue to serve the public safely and efficiently by offering online services, a secure lockbox for dropoff of payments or applicatons at the rear of the building, email and telephone inquiries and in person services by appointment only options.
Changes to the operational model of Pembroke Public Schools and its linked after school program provided by the Recreation Department are not evaluated under this model. The School Department and School Committee work closely with DPH and DESE to evaluate the data and communicate with familes. Currently, the Pembroke Public Library continues to offer services to the public with limited programming. The Senior Center will continue to offer reduced size programming by pre-registration only with no walk ins.
Town Hall is staffed and working to support residents and businesses by email, telephone and in person by appointment only with no walk in service. To schedule an appointment for in person services, please contact the office or service that you need listed below to speak with or email them for a time to enter the Town Hall.
Please note: many Permits and Certificates can be applied for online. These include Building permits, Wiring permits, Gas permits, Plumbing permits, Birth Certificates, Death Certificates, Marriage Licenses and Dog Licenses.
During normal business hours, resdients will be able to reach departments by telephone or by email. Messages left or emailed will be returned within one businessd day. Residents and businesses will be scheduled for in-person, walk-in services by appointment at the earliest and most convenient time available.
Thank you for your patience during this difficult and unprecedented time. If you have any questions regarding this notice, please do not hesitate to reach out to the Town Manager’s office by email at schilcott@townofpembrokemass.org or by telephone at 781-293-3844.
SERVICE | DEPARTMENT/OFFICE | SERVICE ONLINE | PHONE | |
---|---|---|---|---|
Animal Pound | Animal Control Officer | Dog Licenses | 781-389-6631 | acco@pembrokepolice.org |
Assessment Data, Taxes | Assessor | Assessment Data | 781-293-2393 | csalmon@townofpembrokemass.org |
Bills and Payments | Tax Collector | Pay a Bill | 781-293-2671 | kmccarthy@townofpembrokemass.org |
Birth Certificates | Town Clerk | Online Ordering | 781-293-7211 | amcettrick@townofpembrokemass.org |
Building/Wiring/Plumbing/Gas | DMI | Online Permitting | 781-293-3864 | mspicuzza@townofpembrokemass.org |
Cemetery Records | Town Clerk | 781-293-5649 | amcettrick@townofpembrokemass.org | |
Civil Defense (PEMA) | Emergency Mgmt | 781-293-5413 | lcullity@townofpembrokemass.org | |
Death Certificates | Town Clerk | Online Ordering | 781-293-7211 | amcettrick@townofpembrokemass.org |
Elderly Services | Director Gretchen Emmetts | 781-294-8220 | gemmetts@townofpembrokemass.org | |
Health Department | Health Agent | 781-293-2718 | lcullity@townofpembrokemass.org | |
Highway, Tree, Cemetery | Dept of Public Works | 781-293-5620 | rcampbell@townofpembroke.org | |
Land Use/Special Events | Town Manager | 781-293-3844 | schilcott@townofpembrokemass.org | |
Marriage License | Town Clerk | Online Ordering | 781-293-7211 | amcettrick@townofpembrokemass.org |
Public Library | Director | Website | 781-293-6771 | kbenvie@sailsinc.org |
Public Schools | Superintendent | Website | 781-829-0832 | eobey@townofpembrokemass.org |
Recreation Department | Director | Website | 781-293-3249 | jfulmine@townofpembrokemass.org |
Restaurants/Liquor Licenses | Town Manager | 781-293-3844 | schilcott@townofpembrokemass.org | |
Temporary Permitting | Town Manager | 781-293-3844 | schilcott@townofpembrokmass.org | |
Trash and Recycling Questions | Town Manager | Recycling FAQ | 781-293-3844 | asestito@townofpembrokemass.org |
Vendor Bills and Accounts | Accountant | 781-293-4673 | kcurran@townofpembrokemass.org | |
Veterans Benefits | Veterans Agent | 781-293-4651 | mwhitman@townofpembrokemass.org | |
Voting & Registrations | Town Clerk | 781-293-7211 | amcettrick@twonofpembrokemass.org | |
Water Billing and Issues | Water Department | 781-293-5620 | sjones@townofpembrokemass.org | |
Zoning Enforcement Issues | Building Inspector | 781-293-3864 | mspicuzza@townofpembrokemass.org |