CHANGE: Reporting a Streetlight Outage

National Grid no longer supports municipal reporting of streetlight outages. This means that you must contact National Grid with the required information to have them service the light by contacting National Grid at: 1-800-322-3223, select option #2. To report a streetlight outage, you must have the pole number on which the streetlight is mounted.

Additionally, you must note the nearest house number to the pole and the nearest intersection; for example, "the light on pole # 24 on Mattakeeset Street near the intersection of Maquan Street has gone out".